Privacy Policy

Shared Atelier Kochi (the “Atelier”) recognizes the importance of appropriately handling our members’ personal data and hereby establishes this Privacy Policy as follows.

1. Information We Collect

• Information required for membership registration: name, email address, phone number, address, etc.
• Information provided in connection with payments (payment method used, transaction history, etc.).
• Application details and usage history related to the Atelier services.

2. Purposes of Use

The Atelier uses collected personal information for the following purposes:

• Provision, operation, and management of the Atelier services.
• Payment processing and billing management (including automatic recurring charges via secure external payment services).
• Communications with members (service notices, important announcements, support correspondence, etc.).
• Cancellations and dispute handling pursuant to the Terms of Use.
• Compliance with laws and regulations.

3. Provision to Third Parties

The Atelier will not provide personal information to third parties without the member’s consent, except in the following cases:

• When providing necessary information to external payment processors for payment processing.
• When required by applicable laws and regulations.
• When urgently necessary to protect the life, body, or property of a person.

4. Management and Protection

The Atelier maintains personal information accurately and up to date, and implements appropriate security measures to prevent unauthorized access, leakage, alteration, or loss.

5. Use of External Services

Payments are processed through secure third-party payment services partnered with the Atelier. The Atelier does not retain card information; it is handled under the control of the payment provider.

6. Access, Correction, and Deletion

If a member requests access to, correction of, or deletion of their personal information, please contact the Atelier’s support desk. We will respond promptly within a reasonable scope.

7. Changes to This Policy

The Atelier may amend this Privacy Policy as necessary. Any changes will take effect when posted on this page.

8. Contact

Please direct any inquiries regarding this Policy to:

Shared Atelier Kochi
2-2-8 Honmachi, Kochi City, Kochi 780-0870, Japan
E-mail: mail@sharedatelier.com
Tel: 088-879-5398

Last updated: 2025-08-27